Multi-channel
Appointment setting by voice and text, coordinated in one conversation history.
AI receptionist for dental practices
Dental AI that works with your front desk, so you save money and book more patients.
Zappt AI answers missed calls, schedules patients after hours, checks insurance, and follows up on unscheduled treatment. Your team stays focused on the patients in the chair.
24/7calls and texts answered
70languages spoken
~18%lower front-desk overtime*
LIVE
How it works
Eight parts of your practice, one engine.
Every patient moves through the same path, from first ad to the next recall. Zappt AI runs each stage and keeps them connected, so nothing slips between the gears.
Swipe to see all eight parts →
Product & features
AI-driven communication at your fingertips.
One assistant handles the phone, the texts, and the follow-ups your team never has time for.
FAQ & knowledge hub
Answers about hours, insurance, parking, and procedures, using your office’s own policies.
Reminders
Proactive reminders and rescheduling nudges, so patients don’t miss their visit.
Inbound & outbound calls
Smart routing and scheduling for every call, in or out.
Analytics
See which calls turn into revenue, and where opportunities slip.
AI call center
Handles many calls at once, so nobody waits on hold.
Recalls
Brings patients back for hygiene and unscheduled treatment.
Clear notes
Every call summarized and saved to the patient’s record.
Insurance & claims
Eligibility checks before the visit and claim tracking after it.
Integrations
Works with the practice software you already use.
Zappt AI reads your live schedule and writes appointments, patients, and notes straight into your system. No double entry and no switching software.
Live scheduleReal-time open slots by provider, chair, and procedure.
Book, reschedule, cancelWritten straight into your system, with no retyping.
Patients & insuranceNew patients created, existing ones matched, coverage checked.
NotesA call summary saved to each patient’s record.
Also connects with:Your phone systemText messagingInsurance clearinghouse
Insurance payers
Eligibility checks with 350+ dental payers.
From national carriers to regional plans and Medi-Cal Dental. Search for your patients’ insurance to confirm it’s covered.
350+payers supported
24/7automated checks
Don’t see your payer? We add new payers every month and can usually add yours on request.Request a payer
Language support
70
Every patient hears their own language.
Zappt's voice AI detects the caller's language in the first few words and answers in it, from scheduling to insurance questions. No interpreter line, no hold music.
Hearing a caller in…
Auto-detectSwitches language mid-call if the caller does.
Natural accentsRegional voices that sound local, not robotic.
Notes in EnglishYour team gets summaries in English, whatever was spoken.
Compare
How Zappt AI stacks up.
Most practices cover the phones with an answering service, a basic AI bot, or another hire. Here's what each one actually covers.
Swipe the table to compare →
| Capability | Zappt AI | Answering service | Basic AI receptionist | Extra front-desk hire |
|---|---|---|---|---|
| Answers every call, 24/7 | Always on | Live agents | Always on | Business hours |
| Handles many calls at once | Unlimited lines | Queue at peaks | Yes | One at a time |
| Books directly into your PMS | Real-time sync | Takes messages | Often a request form | Manually |
| Insurance eligibility checks | Automated | No | No | Manual, on hold |
| Claims tracking & follow-up | Automated | No | No | When time allows |
| Recall & reactivation outreach | Calls and texts | No | Texts only | When time allows |
| Patient languages | 70 | A few | English, Spanish | Depends on hire |
| HIPAA safeguards & BAA | Included | Varies | Varies | Your policies |
| Call analytics & revenue insight | Dashboard | Call logs | Basic | No |
| How you pay | $99 + $1 per booking, or $350 flat | Per minute | Per seat or minute | Wages + benefits |
Comparison reflects typical offerings in each category. Individual vendors and hires vary.
Cost-savings calculator
What missed calls are costing you.
Move the sliders to match your practice. Starting values are a typical single-location office, not your numbers.
Estimated net gain per month
missed calls a month today
extra appointments booked
return on plan cost
Estimates only. Staff time saved = phone hours per week × 4.33 weeks × the percentage Zappt takes over × hourly cost. Revenue assumes Zappt answers every call your office misses today. Plan cost uses the cheaper of $99 + $1 per appointment or $350 monthly.
Pricing
Pay only when we put a patient in your chair.
No setup fees and no long contracts. Start with pay-as-you-go, or go all-in with one flat monthly price.
Pay as you go
For offices that want to pay for results, not minutes.
$99per month
+ $1 per appointment successfully booked or rescheduled. Insurance eligibility is free.
Start pay as you go- 24/7 AI answering for calls and texts
- Books and reschedules directly in your PMS
- Free insurance eligibility on every appointment Zappt books
- Appointment confirmations and reminders
- 70 languages
- Call summaries in the patient record
- HIPAA safeguards and BAA
- Questions, cancellations, and messages never cost extra
Monthly
For busy practices that want everything with one predictable bill.
$350per month
Unlimited calls and bookings. Eligibility for every appointment on your schedule. Cancel anytime.
Book a demo- Everything in pay as you go, plus:
- Unlimited calls, bookings, and reschedules
- Eligibility checks for your whole schedule, not just AI bookings
- Recall and reactivation campaigns
- Claims tracking and denial follow-up
- Analytics dashboard
- Dedicated onboarding and priority support
Pay as you go
Monthly
Multiple locations or a DSO? Get volume pricing for every office on one account.Talk to sales
Security & compliance
HIPAA & cybersecure by design.
Patient data is encrypted end to end and handled under strict HIPAA controls. Access is role-based and monitored, so phone calls, messages, and appointment records stay private and under your control.
- End-to-end encryption in transit and at rest
- Business Associate Agreement (BAA) for every practice
- Access controls and continuous monitoring
Integrations
The center of your ecosystem.
Zappt AI connects your practice management system, phones, scheduling, and patient records. Appointments, patient details, and conversations sync in real time, with no system replacement and no disruption.
What dental clinics say
Reviews from practices running on Zappt AI.
About us
Built in Anaheim by people who've watched the front desk phone ring off the hook.
We started Zappt AI after seeing how many patients a busy practice loses to voicemail. Our team brings together engineers, dental billing experts, and people who've run front offices.
Anaheim, CAHeadquarters
Dental-onlyBuilt for one industry
24/7Support for every practice
SoCalServing clinics across the region
Arjun Mehta
Founder & CEO
B.S. Computer Science, [University]
Elena Park
Chief Technology Officer
M.S. Artificial Intelligence, [University]
Dr. Marcus Reed, DDS
Clinical Advisor
D.D.S., [Dental school]
Sofia Alvarez
Head of Customer Success
B.A. Business Administration, [University]
FAQs
Answers to common questions.
What is Zappt AI?
An AI receptionist built for dental practices. It answers calls and texts, books appointments into your schedule, checks insurance eligibility, and follows up with patients for recalls and unscheduled treatment.
Is Zappt AI HIPAA compliant?
Yes. Data is encrypted in transit and at rest, access is role-based and monitored, and we sign a Business Associate Agreement with every practice.
Which insurance payers do you support?
More than 350 dental payers, including national carriers, regional plans, and Medi-Cal Dental. Search the full list in the Insurance payers section.
Does Zappt AI integrate with my practice management system?
Yes. Zappt AI works with Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Open Dental, Denticon, Curve Hero, PracticeWorks, Dolphin, OrthoTrac, and Cloud9. Appointments and patient notes sync in real time.
Will Zappt AI replace my front desk staff?
No. It takes repetitive calls and after-hours work off their plate so they can focus on patients in the office.
Can Zappt AI answer calls and texts after hours?
Yes, 24 hours a day, including weekends and holidays.
What types of patient requests can Zappt AI handle?
New and existing patient scheduling, rescheduling and cancellations, insurance questions, office hours and directions, treatment follow-ups, and recall reminders.
What happens if Zappt AI can’t handle a request?
It transfers the call to your team or takes a detailed message and flags it for follow-up, based on rules you set.
Is Zappt AI difficult to set up?
No. We connect your phone line and practice software and load your office policies. Most practices are live within days.
Which languages does Zappt AI speak?
70 languages, including English, Spanish, Vietnamese, Korean, Mandarin, Cantonese, Tagalog, Armenian, Persian, and Arabic. It detects the caller’s language automatically.
Can Zappt AI help reduce missed calls and no-shows?
Yes. Every call is answered, and automated reminders and confirmations cut down on no-shows.
Is patient data shared or used to train other AI models?
No. Your patient data stays yours and is used only to serve your practice.
Is Zappt AI scalable for multi-location practices?
Yes. One account can cover many locations, each with its own schedules, providers, and rules.
Seamless patient management with AI.
Increase revenue without increasing headcount.