Privacy Policy
Privacy Policy Effective Date: January 1st, 2025
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our AI-powered appointment-setting service.
1. Information We Collect
We collect the following types of information:
Personal Information
- Name
- Phone Number
- Appointment Details (e.g., date, time, and type of service)
Usage Data
- Messages exchanged via our text messaging platform.
- Interaction logs for troubleshooting and improving our service.
Device Information
- IP address, device type, and operating system (for analytics and security).
2. How We Use Your Information
We use your information to:
- Schedule, confirm, and remind you about appointments.
- Facilitate communication with our AI system or live agents for rescheduling or cancellations.
- Improve our services through analytics and feedback.
- Comply with legal requirements and protect against fraudulent activity.
3. How We Share Your Information
We do not sell your personal information. SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
- Opt-in Message: Thank you for opting into SMS messages from Zappt AI LLC. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary. By submitting a website form.
- Opt-Out Message: Thank you for opting out of SMS messages from Zappt AI LLC. You will not receive any further SMS communications. To opt back in at any time, reply START.
- Help Message: Thank you for contacting Zappt AI LLC. For immediate assistance or visit https://zappt.ai. Message and data rates may apply.
4. Data Storage and Security
- Storage Your information is stored securely on encrypted servers.
- Retention We retain your data only as long as necessary to provide our services or comply with legal obligations.
- Protection We use industry-standard measures, such as encryption and firewalls, to protect your data.
5. Your Rights
You have the right to:
- Access Request a copy of the information we hold about you.
- Correct Update or correct inaccurate information.
- Opt-Out Stop receiving text messages by replying “STOP” to any message.
- Delete Request that we delete your information, subject to legal requirements. To exercise these rights, contact us at info@zappt.ai.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies to improve our website’s performance and user experience.
7. Third-Party Links
Our Privacy Policy does not apply to third-party services linked through our platform. Please review their policies separately.
8. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page, and the “Last Updated” date will be revised.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@zappt.ai
- Phone: (650) 472-9498
- Addresss: 303 W LINCOLN AVE #140, ANAHEIM CA 92805